![]() You will find the arms on the rt, side of the tray and feel them change position when you move the backstop. ![]() HP Color LaserJet Pro M454dw Printer (W1Y45A) HP Color Laserjet Enterprise CP4525DN, Up to 40/40 Ppm A4 (42/42 Ppm Letter), Ne. Or the arms on the tray that operate the switches are not moving properly. HP Color LaserJet Enterprise M652dn Printer with Duplex Printing (J7Z99A) Refurbished HP Color LaserJet CP4525DN CP4525 CC494A Printer w/90 Day Warranty. If it is set at LETTER then you may have bad switches in the machine that are operated by the tray. Even if it just a little bit off or between positions. The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. The page will print and show what size paper the machine thinks is in Tray 2 if it says LEGAL and you have LETTER you need to Check The Paper Backstop in TRAY 2. ![]() MENU them INFORMATION then ITEM then CONFIGURATION PAGE then SELECT. (See screenshot) You need to make sure all paper sizes are correctly set. The LJ 4100 detects the paper size in tray 2 automatically. Youre able to disable the manual feed tray in device settings. For instance you have LETTER in tray2 But the machine thinks it is legal. Your machine likely thinks the paper in tray 2 is not the size you want. The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper.
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